Contact Us

At Avontic, we believe in clear, honest, and easily accessible customer support. Our team is here to assist you with product questions, order updates, returns, exchanges, or any other inquiries.

Returns & resolutions

For a new return, start with Avontic Care. Request store credit first or an original-payment refund if you prefer, and ask whether the return can be waived. Our team reviews every request before approving a resolution.

Already requested help? Continue in Help chat or email below with your order number so we can keep the conversation together.

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Customer Support Options

Live Chat

For the fastest assistance, please use the Live Chat button located at the bottom right corner of our website.
Live Chat is available on all product and support pages.

If we are offline, you may leave a message and our team will respond on the next business day.

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Email Support

If you prefer email, you may contact us at:

info@avontic.com 

Response time: Within one business day

Please include your order number for faster service.

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Mailing & Returns Address

This address is used for authorized returns and customer correspondence:

Avontic
P.O. Box 227
Liberty Corner, NJ 07938
United States

Please do not send returns without receiving approval and instructions from our support team.

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Feedback

Your feedback helps us improve. Please reach out anytime—we are here to help.

info@avontic.com